We understand the importance of privacy and security with regard to shopping online. As such, we respect your right to privacy. All detailed client information is held in confidence, and is never sold, transferred, shared or solicited to other parties. Please note the following:
Asking for your information
On occasion, we may ask our customers for personal information such as your name, address, company name, e-mail address and other details. Providing us with your information simply helps us to better serve our clientele and process orders more efficiently. In the event we ask you to share other personal information with us over the Internet, we will always inform you as to how we will use the information.
Personal Information Privacy
We will take all necessary steps to keep your personal information confidential. Those steps include limiting access to informational databases, encrypting sensitive information and securing our data with appropriate passwords and user permissions. We will never sell, rent, or share any customer information with other companies for any reason.
We will communicate with clients via e-mail or other online delivery devices only if the client agrees to receive those communications. If you believe that you are receiving our communications in error or no longer desire to receive them, please inform us and we will remove you from our lists.
Order Information Privacy and Security
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.
We use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card information, during all phases of online transactions. None of the people who have made purchases through our web site have reported fraudulent use of their credit card as a result of a previous online order.
If you are not comfortable sending your credit card information online, please choose to have a sales representative call you to complete the order, or give us a call and speak with one of our friendly sales representatives.
NEVER include your credit card number or other sensitive information in an unencrypted e-mail. In the extremely unlikely event that we ever do suspect a client's credit card number has been intercepted, we will immediately notify the client.